Canny: AI-Powered Customer Feedback Management Tool Canny is a cutting-edge AI customer feedback management tool designed to help organizations collect, organize, and analyze feature requests. It offers a centralized platform for gathering feedback, providing a comprehensive understanding of customer needs to effectively prioritize your product roadmap. Key Features: Feedback Collection: Gather feedback from multiple sources into one unified location. Feedback Analysis: Utilize AI-driven features to analyze feedback, automatically detect duplicates, and merge them for clarity. Request Prioritization: Prioritize feature requests using a customizable formula that balances impact and effort. Roadmap Creation: Create and manage a detailed product roadmap, ensuring alignment with customer needs. Update Sharing: Share progress updates via a public changelog, keeping users informed and engaged. Feedback Portal: Set up a dedicated portal for direct user interaction and feedback submission. Customer Data Integration: Connect customer data to specific features and create user segments for targeted insights. Smart Replies and Summaries: Leverage AI to offer smart replies and summarize lengthy feedback threads for easier understanding. Enhanced Capabilities: Feature Connection: Link feedback to specific features, gaining valuable context from user comments. User Segmentation: Segment users based on their feedback to tailor responses and prioritize effectively. Project Management Integration: Integrate with popular project management tools for seamless roadmap creation. Public Changelog: Notify users of progress updates linked to their feedback, enhancing transparency and engagement. AI-Driven Insights: Use AI to discover feedback trends, automate responses, and transform raw feedback into actionable insights. Canny empowers businesses to turn customer feedback into strategic product decisions, helping build better products and enhance customer satisfaction. By incorporating high-search-volume keywords such as ""AI feedback management,"" ""customer feedback tool,"" ""feature request analysis,"" and ""product roadmap prioritization,"" this description aims to improve search engine visibility while remaining user-friendly and informative.