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Chatsumo

Chatbots AI
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"Chatsumo is an AI-powered platform for creating customized chatbots using existing knowledge bases. These chatbots can seamlessly integrate into client websites to engage visitors, capture leads, and provide round-the-clock customer support, enhancing user experience and business growth. Designed to ensure accuracy, Chatsumo offers advanced features like Answer Revision and Confidence Scoring to improve response quality. The tool enhances chatbot performance by syncing its functions across multiple platforms and accessing diverse data sources for effective training and optimization. Users can fully customize the chatbot’s appearance and interaction style to align with their brand identity. With built-in integrations to popular platforms like WhatsApp, Facebook Messenger, HubSpot, and Zapier, Chatsumo ensures smooth communication across different channels. It also supports importing data from multiple sources to train chatbots more effectively. Businesses can whitelabel the solution by removing Chatsumo branding, using custom domains, and personalizing the chatbot’s design to match their unique brand aesthetics. Hosting is secured on AWS servers with encryption and access controls to ensure data safety. With support for over 70 languages, the tool empowers companies to interact with global audiences. Additionally, users can select from a range of AI models to tailor the chatbot’s capabilities according to their business needs."

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