Elevate Customer Service with Gladly's Sidekick: The AI and Automation Platform

Gladly introduces Sidekick, its cutting-edge AI and automation platform designed to transform customer service through personalized self-service solutions. Sidekick seamlessly integrates with Gladly Hero, the people-centered platform for agent-assisted customer service, creating a comprehensive customer support ecosystem.

Born out of the acquisition of Thankful, an AI and automation solution for customer self-service, Sidekick marks Gladly's commitment to bringing AI and automation to the forefront of customer service. Unlike other AI solutions, Sidekick prioritizes customer engagement and care, aiming to enhance customer experiences rather than simply deflecting inquiries.

Key Features:

• AI and automation platform for personalized self-service
• Integration with Gladly Hero for agent-assisted customer service
• Born out of the acquisition of Thankful, enhancing customer support capabilities
• Focus on customer engagement and care, prioritizing enhanced experiences

Transform your customer service approach with Gladly's Sidekick, the AI and automation platform that prioritizes personalized self-service and customer care. Elevate your customer experiences with Sidekick today!