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ProductlyAI

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ProductlyAI is an advanced AI tool crafted to streamline the process of gathering and organizing product feedback from various customer interactions across different platforms within a company. It integrates seamlessly with popular platforms like Intercom, Slack, Gong, and others. Its primary function is to automatically identify, categorize, and summarize product feedback from these diverse communication channels. This tool is designed to empower product managers by offering a clearer insight into customer needs and preferences, thereby facilitating the development of products that align closely with customer expectations. In addition to its core functionality, ProductlyAI features a robust feedback tracking module. This module enables easy and immediate access to all received feedback from individual customers, enhancing understanding of their unique journeys and experiences. Moreover, ProductlyAI delivers AI-powered weekly feedback summaries directly through Slack and customizes notifications based on detected customer emotional responses. These advanced capabilities collectively enhance understanding of the customer base and play a pivotal role in informing strategic product development decisions.

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