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ServiceBell

Sales & CRM
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"ServiceBell is a comprehensive AI-driven sales platform designed to enhance both inbound and outbound sales processes through intent-powered capabilities. This versatile software offers an array of features that streamline sales workflows and help identify potential leads effectively. A highlight of ServiceBell is its Visitor ID tool, which utilizes first-party intent data to identify and monitor website visitors. For outbound sales efforts, the platform includes innovative tools like the AI Parallel Dialer and Virtual Salesfloor, enabling efficient outbound calling in power or parallel mode. Additional functionalities, such as voicemail drop and spam monitoring, further enhance the calling experience. On the inbound side, ServiceBell provides live chat support, journey building, and scheduling features to facilitate seamless customer interactions. One of its standout offerings is real-time cross-platform analytics, which delivers insights into performance metrics. With multiple integration options, including CRM syncing and sequencing tools, ServiceBell offers robust data analytics and insights. These features empower marketing teams to build a stronger business pipeline directly from their website, assist product-led sales initiatives by converting free trial users into paying customers, and enable instant sales meetings with website visitors for inbound inquiries. Additionally, the platform ensures timely notifications when high-value accounts and contacts visit the site, allowing for real-time engagement opportunities."

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