Spokk: AI-Powered Customer Feedback Management Spokk is a user-friendly application designed to streamline customer feedback management for businesses. By harnessing AI technology, it allows businesses to efficiently collect and oversee client feedback. One standout feature of Spokk is its ability to transform private feedback into AI-generated public reviews. This unique functionality enhances businesses' visibility and attracts more customers. The platform enables businesses to promptly respond to feedback, fostering stronger customer relationships through its two-way messaging system for emotive customer conversations. Notably, Spokk ensures a complete feedback loop by addressing negative experiences and converting them into positive outcomes with responses and offers like coupon codes. This approach boosts customer loyalty and retention. Spokk also simplifies the collection and export of essential contact information, making it a versatile tool for optimizing customer feedback and retention strategies across various industries.